Lancey (YC S22)

Lancey turns product usage and customer feedback into categorized insights to help build your next big idea.

Lancey (YC S22) transforms scattered customer feedback from sources like sales calls, support tickets, and surveys into actionable, categorized insights. By automating the processing and tagging of feedback data, Lancey helps product teams prioritize confidently and make smarter decisions. It enables users to create custom product taxonomies, close feedback loops by updating customers on progress, and turn insights into actions like user interviews or PRD creation. Designed to unify data across your product stack, Lancey eliminates manual, time-consuming processes, allowing teams to operate faster and more efficiently. With quick setup and unlimited seats, Lancey empowers product teams to build features that truly matter to their customers.