Syncly (YC W23)

Get real-time product and operations insights from daily customer feedback across various channels. Syncly AI offers actionable insights, providing full visibility throughout user journey so you can take proactive actions before customers churn.

Syncly (YC W23) is a customer feedback intelligence platform designed to help businesses identify and address weak points in the user journey to prevent churn. By leveraging AI-powered sentiment analysis and real-time alerts, Syncly provides actionable insights from customer feedback across multiple channels. Its self-training AI offers granular, precise analysis, enabling teams to proactively engage at-risk customers and uncover hidden patterns. With customizable dashboards, root cause analysis, and social listening capabilities, Syncly empowers CX, product, and operations teams to enhance customer satisfaction, boost retention, and drive growth. Backed by Y Combinator, it’s a trusted solution for businesses aiming to turn feedback into actionable strategies.