Spokk

Customer experience management for small businesses

2024-11-17

Spokk
Spokk helps businesses collect & manage customer feedback turning private feedback into public reviews using AI. Close the feedback loop with replies, send coupons increasing response rates, boosting online reviews and customer satisfaction.
Spokk is a customer experience management tool designed for small businesses. It leverages AI to collect and manage customer feedback, transforming private comments into public reviews. The platform allows businesses to close the feedback loop by responding to reviews, sending coupons to boost response rates, and ultimately enhancing online reputation and customer satisfaction. Spokk simplifies the process of gathering and utilizing feedback to drive better business outcomes.
Customer Success Customer Communication Artificial Intelligence