Canonical AI

We help Voice AI developers improve their agents. We map caller journeys. We show you where and why callers are dropping off. We provide audio metrics (i.e., latency) and conversational metrics (i.e., query for cases where callers ask for a representative).

Canonical AI offers advanced analytics for Voice AI developers, helping to enhance agent performance by mapping caller journeys and pinpointing drop-off points. The platform provides detailed metrics on both audio quality, such as latency, and conversational dynamics, like instances where callers request a representative. With real-time alerts, it identifies anomalies in successful call paths and monitors call duration percentiles to detect deviations. The tool also features comprehensive dashboards for visualizing call journeys, analyzing agent response times, and assessing audio clarity. Flexible pricing plans cater to teams of all sizes, ensuring scalable solutions for businesses aiming to improve their voice assistant quality. Start monitoring and optimizing your Voice AI agents with Canonical AI today.