Sushidata

We are a Voice-of-the-Customer platform that leverages AI to analyze unstructured conversational data. We uncover valuable insights from your community's public data sources, focusing on identifying business opportunities, improving customer success, and more.

Sushidata is an AI-powered Voice-of-the-Customer platform that transforms unstructured conversational data into actionable insights. It tracks trends, detects critical issues, and delivers weekly reports to help businesses reduce churn and boost customer satisfaction. By analyzing public feedback from sources like social media, forums, and support channels, it uncovers recurring problems, feature requests, and sentiment trends. The platform integrates with tools like Slack, Discord, Salesforce, and HubSpot, ensuring real-time monitoring and precise data analysis. It provides visualizations of customer sentiment, projected CSAT and NPS scores, and detailed reports for team collaboration. Sushidata uses over 50 AI models to avoid bias and focuses on supporting customer experience teams—not just product teams—to drive retention and growth. Data security is prioritized, with compartmentalized storage ensuring customer information remains private and exclusive. Sushidata does not use collected data to train external models, maintaining trust and compliance.