Sona by OpenPhone

Smarter than voicemail and more affordable than an answering service, Sona is easy to set up and fully customizable 24/7 AI voice agent — greeting callers, answering questions, and capturing messages so you never miss a customer!

Sona by OpenPhone is an AI voice agent designed to enhance customer communication. Available as an add-on to OpenPhone plans, it acts as an always-on assistant, answering calls 24/7, capturing messages, and providing instant responses to common queries like business hours or pricing. Fully customizable, users can tailor greetings, questions, and information gathered to fit their needs. Every call is recorded with detailed summaries, enabling easy follow-ups. Sona seamlessly integrates into call flows, stepping in during meetings or unavailable hours. At $49/month for 50 calls, it offers an affordable alternative to traditional answering services. Currently supporting only English, it’s ideal for businesses seeking efficiency without compromising professionalism. Trusted by users for reliability, Sona ensures no customer call goes unanswered, streamlining operations within OpenPhone’s unified platform.