Permut

Permut is the complete platform to build AI agents that engage customers, collect feedback, and drive growth — across WhatsApp, SMS, Web and more. Boost retention, prevent poor experiences, and unlock real-time insights at scale.

Permut is an AI-powered platform that helps businesses engage customers and gather feedback across multiple channels like WhatsApp, SMS, and web. Its intelligent agents deliver personalized interactions, improving retention and capturing real-time insights to drive growth. The platform offers rich feedback capabilities, including NPS, CSAT, and voice-of-customer analysis, providing deeper context than traditional surveys. It integrates seamlessly with CRM and POS systems, ensuring brand-aligned responses and issue resolution. Key features include multilingual support, continuous learning from interactions, and an AI-powered dashboard for instant insights. Designed for industries like retail, travel, and healthcare, Permut enhances customer loyalty and revenue by transforming feedback into actionable strategies. Secure and scalable, it operates 24/7 while maintaining brand authenticity.